The SMS Autoresponder feature analyzes the incoming text of SMS messages and can send back a pre-formulated response. There is an additional cost for this feature. The Autoresponder requires:
SMS Autoresponder requires two distinct Twilio phone numbers for the enabled account, one for standard SMS and one that is monitored for inbound messages that the Autoresponder should analyze for responses. Your agency will need to obtain a Twilio account for your agency and configure that account. The API key and other settings should be entered first into your demo site for testing. Autoresponder actions are in the Inbound Queries tab on the SMS Section front  Go to the Dictionary to create a Phrase/Response rule  Dictionary Terms  |
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