Displays the fields needed to add or edit an entry in the Case Status history of a case. "Case Status" values are defined in Admin / Lookups. Case Status is also a field on matters. The field element can be used on forms, instead of this block, but using the field element does not create a row in the case status history log. Related: Case Status History (for Editing) block. Configuration Options: * Show Due Date * Show "Change Case Notes" Header * Show Mailable Note * Options to change the subject and 'signature' text if an email is sent. |
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