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Snapshot Top Block

This block is designed to replace the side bar element when viewing a case.

NB: This block is in beta testing and not yet generally available. Anticipated release date to all sites is before the end of 2019. If you have a burning desire to test this block, file a ticket from your site asking that it be enabled. Your site will be placed into the weekly lottery drawing for new beta testers.


Example case with the side bar and Snapshot New element enabled:


Same case with the Snapshot Top block enabled and the side bar disabled:



Edit and add this block directly to your Main Profile, and any profile views on your site, as desired. Unlike the Snapshot New element, it is not added to the Side/Actions section on profile pages. 

As the name implies, this block is typically the first element on a profile, but often after any alerts blocks used.


Configuration Options