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Snapshot Top Block

This block is designed to replace the side bar element when viewing a case.

NB: This block is in beta testing and not yet generally available. Anticipated release date is before the end of 2019.

NB: Adding this block to a case profile disables the side bar. You can't have both on the same profile.

Example case with the side bar enabled:


Same case with the Snapshot Top block enabled:



Edit and add this block to your Main Profile, and any profile views on your site, as desired.

As the name implies, this block is typically the first element on a profile, but often after any alerts blocks used.


Configuration Options