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Case Specific Questions (deprecated)

Note: The Case Specific Questions feature has been deprecated. Site administrators should use the more flexible Case Specific Forms and/or Branch Logic Tools to prompt users for information based on specific factors.
For historical reference only:

Case Specific Questions are tied to the Case Questions block, which can be placed on an intake form, as well as an auxiliary form to be used on cases.

This feature allows different questions to be asked depending on the legal problem code selected (and optionally the special legal problem code selected). The Case Questions block is typically placed on a Case Questions intake form. On that form, the user selects a legal problem code and questions appear based on that selection. If, for example, "01 Bankruptcy" is chosen, no questions may appear, but if "37 Domestic Abuse" is selected, a series of questions dealing with that issue might appear.

A case specific question displays a label and text box. This format of gathering information may be appropriate, but administrators should realize that, like any free form text fields, classification and reporting are limited. For example, a case specific question such as "Are you at risk of foreclosure?" requires intake workers to manually type a response. It would be difficult, if not impossible, to reliably report on how many intakes involved applicants at risk of foreclosure. In contrast, a case specific form, or branch logic form, could present that question as a boolean (Yes/No) field that could easily be reported on.

Administrators configure case specific questions on the Admin / Case Specific Questions page. That page displays the existing questions with links to edit them on the far right.


Graphic:case-specific-questions

To the right of the list are links to add new questions. A new case specific question will have a field to choose which problem codes will make the question appear. Adding a standard question will always appear during an intake regardless of the chosen legal problem code.