Re-Open Case Block


Used on a dynamic auxiliary form called by a re-open case process. See Re-Opening and Rejecting for more information.


Re-opening a case erases Date Closed, Close Reason, and Closing Number. The previous values are put into a case note that is automatically created.


Re-opening a rejected matter erases Date of Rejection, Rejected By, Rejection Reason, and Matter Referral Reporting Code.


The previous values are put into a case note that is automatically created.


Configuration Options:

  • Default Date Opened to Today. Checked by default. The default behavior is to set the Date Opened to the current date, editable by the user filling out the re-open form.

  • Default Disposition to Pending. Unchecked by default. (Added 2021-11-05)

  • Show Funding Code

  • Require Funding Code

  • Show Send as Message for Note

  • Options to change the default text appended to the "assignment" email if the user chooses to send it