Document Storage and File Size Limit

Document Storage and File Size Limits

Files can be uploaded to a site, most typically to individual cases, but also to outreach records, etc.

Individual file uploads are virtually unlimited in size for most sites.

Inbound emails are limited to 80MB (message plus attachments). When sending a case note out from LegalServer and including attachment(s), you are limited to 25MB of attachments. We picked that number because many email systems do not accept attachments over 25MB.

There is no limit on the number of files that can be uploaded.

LegalServer includes up to 1TB (terabyte) of file storage at no additional cost.

LegalServer has three kinds of storage:

Replicated Storage (Maximum protection for active cases): We automatically keep multiple copies of your documents in two different different physical locations. This ensures that even in the unlikely event of a major system failure, your data remains safe, accessible, and fully protected. Replicas reach back 30 days.

Standard Enterprise Storage (Performance focused): This is our standard, high-performance tier. It uses enterprise-grade technology to ensure your files are always ready to access immediately. While this tier stores your files securely, it does not keep duplicate copies in separate locations. Accidental deletion by users is recoverable for up to 30 days.

Deep Archive Storage (Semi-permanent cold storage): Coming soon.

Contact LegalServer for storage pricing details.

Current space used is available on each site on the Admin > Document Dashboard page. The total space used is in light gray text in the upper left corner:

Google Team Drive Integration
SharePoint Integration
Dropbox Integration
Add by URL: Sites can also store files elsewhere and display URLs to those files within LegalServer. Links do not use LegalServer file storage. See Admin > Document Settings > Enable Documents to be Added by URL.