In-Place Client Search
This block is designed for the first step of an intake process. It provides a quick way to search for previous cases for an applicant and, if one is found, to copy information from that case into the new intake. This is not a conflict search and does not return cases where an adverse party matches the applicant's information.
If the "Copy" button is used to copy information from an existing case, the new intake is associated with the existing case. See Associating Multiple Cases with a Client for more information on that feature.
The information copied to the new case is the same as the Create New Case for Client process.
Configuration Options
- Dynamic Form: Select a dynamic primary intake form to display below the search fields and search results. If the "create new case" option is used, the display is updated to show the information copied from the existing case. NB: This works for basic fields, but the display will not update for a block like the Address block. The data will be copied, but the display on that first page will not update.
- Show DOB and Require DOB
- Show SSN and Require SSN
- Show A Number and Require A Number
- Show Phone # and Require Phone # (new as of 2022-05-20)
- Show Government Generated ID# (new as of 2022-06-17)
- Limit to Clinics: Limit the search to matters linked to a clinic appointment slot.
- Exclude Clinics: Do not include matters linked to a clinic appointment slot in the results.
- Copy Application Income: Copy income information from the existing case to the new one.
- New Case Text: The text to display on the "copy" button that appears for each case in the search results.
Here is a partial screenshot of an example intake form using this block. The fields (and blocks) below the Search button come from the dynamic form selected in the block's configuration.
After searching on a name, then clicking one of the "Make New Case for This Client" buttons in the list of results: