Re-open Case Block

Used on a dynamic auxiliary form called by a re-open case process. See Re-Opening and Rejecting for more information.

Re-opening a closed case erases Date Closed, Close Reason, and Closing Number. The previous values are put into a case note that is automatically created. 

Re-opening a rejected matter erases Date of Rejection, Rejected By, Rejection Reason, and Matter Referral Reporting Code. The previous values are put into a case note that is automatically created.

Configuration Options

• Default Date Opened to Today. Checked by default. The default behavior is to set the Date Opened to the current date, editable by the user filling out the re-open form.
• Default Disposition to Pending. Unchecked by default.
• Show Funding Code
• Require Funding Code
• Default Case Status
• Require Case Status
• Show Case Status Start Date
• Caseworker Search instead of Dropdown List
• Show Send as Message for Note
• Options to change the default text appended to the "New Assignment" email if the user chooses to send it.