Re-open Case Block


Used on a dynamic auxiliary form called by a re-open case process. See Re-Opening and Rejecting for more information.

Re-opening a closed case erases Date Closed, Close Reason, and Closing Number. The previous values are put into a case note that is automatically created. 

Re-opening a rejected matter erases Date of Rejection, Rejected By, Rejection Reason, and Matter Referral Reporting Code. The previous values are put into a case note that is automatically created.

Configuration Options

  • Default Date Opened to Today. Checked by default. The default behavior is to set the Date Opened to the current date, editable by the user filling out the re-open form.
  • Default Disposition to Pending. Unchecked by default.
  • Show Funding Code
  • Require Funding Code
  • Default Case Status
  • Require Case Status
  • Show Case Status Start Date
  • Caseworker Search instead of Dropdown List
  • Show Send as Message for Note
  • Options to change the default text appended to the "New Assignment" email if the user chooses to send it.
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