Changing a Site's URL

A site's URL ( can be changed to, but it is billable work and requires planning.

Site administrators can change the Site Logo and Site Name in the Titlebar at any time without changing the site's URL.

If you want/need your site's URL changed, read on.

If you are still onboarding and only have a demo site, this is 3 hours at our standard hourly rate.

If you have a demo and live site, both must be changed, and this is 5 hours at our standard hourly rate.

Why is this so expensive? Your site's abbreviation (the "abc" in is also part of the database name, web server configuration, and is the "name" of your site in the code and maintenance routines. So databases must be renamed, code checked, etc. In other words, it is not a simple DNS name change, although we have to do that as well.

If you want to change your site's URL, file a support request from your site (Help menu > Support Request) asking for the change and specifying the desired new URL.

We will check availability of the new name and send an invoice if it is available, or let you know if it is not available.

You can do a preliminary check of availability yourself. If you want "foo" as your new name, go to "". If you get a login page, that name is already used. If you get "Site can't be found" or similar, the name may be available.

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