Changing a Site's URL
A site's URL (https://abc.legalserver.org) can be changed to ourshinynewname.legalserver.org, but it is billable work and requires planning.
Site administrators can change the Site Logo and Site Name in the Titlebar at any time without changing the site's URL.
If you want/need your site's URL changed:
- If you are still onboarding and only have a demo site, this is 3 hours at our standard hourly rate.
- If you have a demo and live site, both must be changed, and this is 5 hours at our standard hourly rate.
- An online intake site is charged the same as a primary site. If you want to change a primary site and an online intake, it is 6 hours for demo only or 10 hours for both. The URLs for an online intake site and a primary site are not required to be the same. In other words you can change one without changing the other.
Why is this so expensive? Your site's abbreviation (the "abc" in abc.legalserver.org) is also part of the database name, web server configuration, and is the "name" of your site in the code and maintenance routines. So databases must be renamed, code checked, etc. In other words, it is not a simple DNS name change, although we have to do that as well.
If you want to change your site's URL, file a support request from your site (Help menu > Support Request) asking for the change and specifying the desired new URL.
We will check availability of the new name and send an order form if it is available, or let you know if it is not available.
You can do a preliminary check of availability yourself. If you want "foo" as your new name, go to "foo.legalserver.org". If you get a login page, that name is already used. If you get "Site can't be found" or similar, the name may be available.
We will then coordinate the process with you.