Viewing Your LegalServer Calendar Events in Another Application
Users can pull their LegalServer calendar events into any other calendar program that understands the iCalendar format.
We have reports that this feature is not working in Microsoft Outlook unless you turn off "New Outlook" or turn off "Turn on shared calendar improvements". We are investigating. (Ref: LS-120425)
This is not a sync with the external calendar, but exposes read only copies of the LegalServer events in the external program.
- Deadlines are included in the feed but will appear at midnight (or 12 AM) of the Due Date.
- Task are also included in the feed and will appear at the time they are scheduled on your Legal Server Calendar.
- The feed does not include contacts or clinic events.
- Each user has a specific feed that only includes events they are attendees on.
Administrators have limited configuration options for what data is included in the calendar feed.
In this Article:
Getting Your Calendar's Identifier
If your site administrators have opted to display it, the URL for your calendar feed is on your profile page. Float your mouse cursor over your name in the upper right corner of any page and click on "My Profile".
The iCalURL field is typically on the System Information tab, but your site administrators can change that.
Copy and paste the URL into your calendar software. The instructions for subscribing to your calendar feed are specific to the program you use.
Microsoft Outlook
Outlook updates "can take more than 24 hours, although updates should happen approximately every 3 hours."
Google Calendar
Google Calendar can pull events from LegalServer using the Other Calendars, Add by URL feature.
It "may take up to 24 hours for changes to show" in Google Calendar (https://support.google.com/calendar/answer/37100?hl=en)
Other Calendar Software
Other calendar software may refer to subscribing to a remote calendar using different terms.
Period Covered
LegalServer will return calendar events scheduled within the next 365 days. Users can still schedule events that will occur more than a year in the future, and those events will be returned to an outside calendar once the events fall within the next 365 days. Example: If today is 3/5/2019 and I schedule an event in LegalServer for 3/8/2020, I will not see that event in my outside calendar today, 3/5/2019, but I will see that event in my outside calendar on 3/8/2019.
Entire Office's Events
LegalServer can enable an additional feed of calendar events for an office on user profiles. The feed includes events tagged to each user's office, as set in their profile. Site administrators can file a ticket (Help menu > Support Request) requesting this option. There is no cost.
Once enabled, site administrators can add the "Office iCal URL (Display Only)" field wherever desired on the user profile.
Troubleshooting
If your calendar events aren't showing up in your other application, you can confirm what LegalServer is making available to other applications.
- On your user profile page, find your webcal or webcals link.
- Paste that text into a new browser tab or window, and replace "webcal://" or "webcals://" with "https://".
That will download a "legalserver.ics" file. That is a text file with all the events LS is making available to your other calendar software. It's a data file designed for computers to read, but is fairly human-readable.
Pro Tip: Times are shown with a "Z", which is "Zulu time", more commonly known as Greenwich Mean Time or GMT or UTC.
Known Issues
- Additional details (i.e.: client information) do not currently appear on Tasks and Deadlines. (Ref: LS-114805).