Anonymizing Demo Site Data

Demo sites can contain real client data, whether entered by staff with access to the demo site, or if a demo site has been copied from a live site.

You can have some of the more sensitive data on a demo site anonymized:

  • To have this done as part of copying your live site to demo, add the required language below to that support request.
  • To have this done separately, file a support request from the demo site (Help menu > Support Request).

Required language for either option above:

"I authorize LegalServer to anonymize data on our demo site and to bill us $500.00."

After we received the support request, we will send an invoice. This typically takes place within a week of receiving payment.

Please do not contact us with arguments that obfuscation and anonymization are different things.

Fields that are Anonymized

  • First, Middle, and Last names on the person table are anonymized by replacing each with a random value from a list of fictional names. Excluded are the names of users with Login Active = Yes.
  • Login/usernames are not changed, so the login credentials for the demo site do not change.
  • Email addresses. Excluded are the email addresses of users set to Login Active = Yes, to allow them to login if SSO or MFA is enabled on the site.
  • SSN, A Number, Visa Number, Address 1, Address 2, DOB, and phone number fields.
  • Note subjects and bodies, as are note draft subjects and bodies.
  • Activity record notes.
  • Timeslip Activity Details.
  • Document names that are not templates.
  • Callback notes.
  • The "To phone" and "From phone" in SMS logs are set to 555-555-1212. Error message and body text are anonymized.
  • Twilio (SMS) credentials are removed.
  • Text in custom text fields unless the contents are all numbers.
  • HUD Settings, if any.
  • Case Bundle labels, if enabled.
  • The cause_number field (site administrators often change the Short Name of this field).
  • Data in the Contractor module, if enabled.

Notable Fields that are not Anonymized

  • Case Title.
  • Group client names.
  • SharePoint/Google/Dropbox File Links are preserved.
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