Selecting County Values

Most sites collect address information on clients, including County of Residence and County of Dispute.

A common question is how to select a county that is "not in the list", for example when someone is in another state or outside your service area.

Most sites have a county named "Out of State" or similar. It may require checking the "Show All Values" box to show up. If your site does not have such, a site administrator can add one.

Administrator Controls Over the User Experience

Site administrators control the counties available on the Admin > Lookups > County page.

A county can be set as "Inside Service Area", which will show it without the person needing to check the "Show All Values" box.

County fields are "search and select" by default:

Site administrators can change the style to dropdown lists by setting Admin > Process Settings > County Field - Display as Ajax Search to No:

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