Magical Security Fairies

The Admin > Site Settings page has a "Deactivate users which have not signed in for 1 year" setting:

  • It flips the Login Active field to No.
  • Only works on accounts where the user has signed in at least once.
  • Happens at roughly midnight local time.
  • If a site administrator can't sign in to their demo site, this may be why.

If LegalServer staff reset Login Active to Yes, you need to login before approximately midnight the day they do that or the fairies will reset you back to No.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us