ReportSQL - Grouping Dispostion into Case and Not Case
A perfect job for a Lookup Transform Index but you can't add the Case Disposition lookup to an index. 🤷
- Text formula field on Case Data
- The lookup value IDs for prescreen, incomplete intake, and rejected should be the same on every site.
case when %tableAlias%.case_disposition in (100424, 100423, 100422) then 'Not Case' else 'Case' end