Multiple Language Support


Purpose: Allow an agency to present an online intake or an external form in languages other than English. LegalServer has limited built-in translations of system text. The agency will have to provide their own translations to lookups, labels, instructions, etc.


Cost:

  • One-time setup fee per site (includes one additional language): $2,500.

  • Additional supported languages: $250.

  • Currently available languages: Arabic, Armenian, Chinese (Simplified), Dari, Haitian, Hmong, Korean, Myanmar, Norwegian Bakmol, Pashto, Polish, Russian, Spanish, Tagalog, and Vietnamese.

  • New language not listed above: $2,500.


File a Support Request (Help menu > Support Request) from your site to request initial setup, additional languages, or for a new language.


Process Language Block

Displays a dropdown list of available languages, which will set the language for various parts of the intake or external forms. The block has a configuration that makes the selection also set the applicant's Language (as in the language they speak).


Typically placed on the first page of an online intake or external process with an instruction element in each offered language asking the person to select their language.


Translating Labels, Phrases, and Lookups


Lookups

Many lookup values can be translated. Edit a lookup as you normally would from the Admin > Lookups page.

Field Labels

Field labels on forms will have an option for each enabled language. In this example, for Spanish:

Instruction Elements

Instruction element text will have an option for each enabled language:

Form TItles

Form titles and subsection titles will have an option for each enabled language:

Individual Fields

Many system and custom fields will also have options for each language when edited from the Admin > System Field Management page. This can be useful for words/phrases that are displayed by blocks:

System Translation Page

The System Translation page is where various pieces of text that appear in the interface can be translated.

There is no Admin page link to this page. Add "/system/translation" to the end of your site's URL (like abc.legalserver.org/system/translation).


Click an "N/A" value to add a translation or the existing translation to edit it.