Add Document Block

Allows a file to be uploaded to a case and optionally a Title for the file entered.

This block does not save to SharePoint, Dropbox, or Google Drive, even when those integrations are enabled..

Configuration Options

Show "Documents & Folders" Heading
Yes - displays a dropdown list of folders on the form
No - shows inside the configuration "Automatically Create Folder" - select Yes to fill in the folder Name
Show Folder Link

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Last updated on February 19, 2026