Hyperlink Block

Display a clickable hyperlink on a profile. Available in all modules.

Can use either a text field storing a URL or a hardcoded URL.

Configuration Options


  • Field Label - What is in the Left column as the label for the block
  • Link Label - What text should replace the URL itself
  • Open in a New Tab - Boolean to determine how the link opens
  • Use Link Field - Boolean to determine whether to use the hardcoded link (meaning everyone gets the same URL regardless of case) or a link stored in a given Field
  • Link URL Field - The field providing the URL.

Example Hardcoded to Google:

and


Example Link to External Site

Custom field named "External Case URL" that stores a hyperlink like "https://example.com/1234" or other relevant link for the case itself.


If the Link field is null, the Link presented will be a link to the current profile page.


Custom Formula Fields are not available in the field selector list.

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