User Activity on a Site

If you need to know what someone, or someones, have done on your site, there are some reports you can run.

These links are download links to import a report to your site. See Example Reports for instructions.

Check your site first, you may already have these reports, but they may be inactive.

• User Activity - Earliest and Latest Page Loads per Day

  For each user and day, shows the first page load, the last page load, and the number of page loads.

• System Log of Case Views for a User (2024-07-19)

  Designed to show which cases a user (or users) have viewed in a range of dates.

• System Log with Changes Column (2024-08-03)

  Returns all page loads. This report needs to be tightly filtered. Includes a column showing changes made on a form, with Original and Changed values, when available.

  Add the Forwarded For column to this report to get the source IP address. The IP Address column will just show the IP address of the load balancer/firewall the site is behind.

There is also a User Event Log list view available for user profiles.