LS5 Known Issues

  • Instruction box scripts not currently functional.
  • The calendar Events list doesn't allow for filtering or bulk edits.
  • Embedded reports pagination not working correctly.
  • HUD Median Income block requires fixes.
  • EVT / AGM processes need attention.
  • Case Alert Block currently doesn't format alerts. You can use the Case Alert list view for now.
  • LS-142148: Calculated age does not appear next to Date of Birth field LS5 like it does in LS4.
  • LS-143207: "Check All" checkbox on the list of unread messages does not check all the messages in the list in LS5, like it does in the venerable LS4
  • LS-143254: LS5: Can't check box for "Delete Existing Disabled Elements on Save".
  • LS-143283: "Create support request" link in a ROLLBACK error box does nothing in LS5.
  • LS-143311: Embedded reports don't have a horizontal scrollbar in LS5.
  • LS-143313: The Login filter on the Timekeeping block log does not work in LS5.
  • LS-143324: "Add Intake Notes" in the Steps slide over of an intake process, and the pencil in a box icon below the "x/y" icon, do not reflect the current Intake Notes, nor update them
  • LS-143337: The Applicant Name (Prescreen) block SSN option displays two "Social Security #" labels on the form.
  • LS-143350: Screening Status block not working in LS5 on profile tab.
  • LS-143371: County of Dispute field is not working in LS5; no Show All Values, not a search and select
  • LS-143380: County of Dispute field lets you select a county in LS5, then throws a required field missing prompt because there is no County of Dispute
  • LS-143390: Field level Help Text is displayed on screen in LS5 in some fields, not just as hover text
  • LS-143407: A new pane below the list of timeslips in LS5 shows the totals that LS4 displays in the side bar. If your site has EVT or AGM, your confirm and verify links will appear below the new pane in a Pay Periods section. (Fixed on live sites on 2026-05-22)
  • LS-143411: In-place field editing on profiles stopped working in LS5.
  • LS-143423: Activity Details field on timeslip displays nothing in LS5.
  • LS-143593: The Report Part block's Width Percentage does not work in LS5.
  • LS-143534: Cannot filter Batch Funding Code Update Tool by Caseworker in LS5 - filter says "No available options"
  • LS-143640: Home page time alerts are fully expanded in LS5; no collapsed option with a count of how many alerts there are, as in LS5.
  • LS-143651: Filtering Date of Service by Pay Period in the Timekeeping Log does not work in LS5.
  • LS-143681: Primary Assignment filter on the Case/Matter - Cases list view has "No available options" in LS5.
  • LS-143674: Supervisor/Supervising block does not display existing data on a form in LS5.
  • LS-143744: Note(s) Generic block displays the label twice in LS5.
  • LS-143753: Grant list's implied sort on Code in LS5 is lost on pages 2, 3, etc.
  • LS-143757: Classic grant filters can't be added in LS5.
  • LS-143784: HTML Bleed in the Alerts header in LS5 on an Add/Edit Grant Form.
  • LS-143810: LS5 does not hide Political Boundaries even when unchecked in the Address block.
  • LS-143830: Flowblock fields that are clickable links in LS4 are not clickable in LS5.
  • LS-143832: Embedded report on home page tab repeats multiple times when, in LS5, you click on other tabs, then return to the tab with the embedded report.
  • LS-143841: Funding Code Timekeeping Change block does not display funding code dropdowns in LS5.
  • LS-143888: Flowblock All Household Members field in LS5 displays address and phone fields that are empty (LS4 does not) and there is no separation between multiple people.
  • LS-143914: Activity Log list view in LS5 does not display notes.
  • LS-143931: Multi-select field in Guided Navigation dialogue works in LS4 to show additional fields, but LS5 does nothing but produce a console error.
  • LS-143962: Report hearts in LS5 are tiny little things comparable to the Grinch's two sizes too small heart.
  • LS-143974: Fields on a profile page are not editable in LS5.
  • LS-143990: LITC block category selection does not filter the next field in LS5.
  • LS-143991: External form "Calculator" link below Expiration Date does not work in LS5.
  • LS-144017: Mailing Address block selectors are dead in LS5.
  • LS-144008: Create Assignment block's dropdown fields display a single letter in LS5 on small screens or small browser windows.
  • LS-144090: Timeslip submit buttons require two clicks in Safari in LS5
  • LS-144091: Safari user can't use Add Filter in Search Anything.
  • LS-144108: Many LS5 list views display client names "First Last" Instead of "Last, First".
  • LS-144127: Choose Recipients when emailing a note in LS5 is a bit confusing and requires mouse clicks and more keyboarding activity than LS4.
  • LS-144131: The Address Block is showing Political Boundaries in LS5 despite the Show option being unchecked.
  • LS-144133: The Show Timeslips option in the Primary Funding Code block doesn't show the timeslips in LS5.
  • LS=144178: The Multiple Outcomes v2 block does not honor the Maximum Number of Outcomes in this Group setting in LS5.
  • LS-144200: Wrap Wide LS5 Tab Lists stopped working.
  • LS-144237: Scroll arrow on a tab row not working on Outreach profile in LS5.
  • LS-144251: Multiple Outcomes v2 does not provide a search and select style of selecting outcomes in LS5.

Recent fixes for reference:

  • LS-143240: Can't email a case note in LS5. Recipients is an empty dropdown. (Fixed on live 2026-05-15)
  • LS-143282: Add New Document on a case throws an error in LS5. (Fixed on live 2026-05-15)
  • LS-143341: Checkbox to confirm your time does not work in LS5. (Fixed on live 2026-05-15)
  • LS-143506: Changing filters on many lists doesn't work in LS5 because the options are displayed behind/under the filter popup. (Fixed on live 2026-05-15)
  • LS-143595: Multiple Outcomes V2 block is not honoring the "Only show outcomes for this group" option in LS5, thus allowing undesired outcomes to be entered. (Fixed on live 2026-05-22)
  • LS-143599: Use Static Default Values in the Assets block displays rows in LS5 that are not configured to show anything, thus allowing entry of asset types the site does not want. (Fixed on live 2026-05-22)
  • LS-143638: Can't stop a Timer and create a timeslip in LS5. (Fixed on live 2026-05-22)
  • LS-143641: The "Manual (Display Link)" option for external forms (Client Survey Send Request block) does not display a link to use in LS5. (Fixed on live 2026-05-22)
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