LS5 - Our New UI Interface: A Fresh Look with Familiar Functionality

We're excited to announce the launch of our new user interface design. This update brings a more modern, accessible, and visually appealing experience while maintaining all the functionality you rely on daily.

What's New and Improved

Our refreshed interface features:

Enhanced White Space: A cleaner layout that reduces visual clutter and improves focus
Improved Accessibility: Better contrast, readable fonts, and more intuitive navigation
Modern Design Elements: Updated icons, buttons, and visual cues that align with current design standards
Consistent Experience: Unified look and feel across all sections of the system
Increased Flexibility: Beneath the hood, we're transitioning to an API-driven system that will allow for incremental and ongoing changes to the UI as well as more robust API offerings

While the appearance has changed, you'll find that all tools and features continue to work as before. This update is about improving how you interact with our system, not changing what you can do with it.

Timeline and Transition

Good news: There's no rush to adapt to these changes. The current interface will remain supported through the end of 2026.

Demo Availability: As of November 6th, 2025 the new interface will be available on all demo sites, allowing administrators to selectively enable it for users of their choosing.
Live Release: Beginning November 13th, 2025 the new interface will be available on all live production environments.
Optional Transition: Switching to the new interface remains optional through the end of 2026, allowing you to adjust at your own pace.
LS4 will be supported through the end of 2026: We are committed to supporting the current version of LS4 through the end of 2026.
Recommendation: We encourage you to explore the new interface at your convenience to familiarize yourself with its improvements before the transition becomes necessary.

Switching Between Interfaces: Administrator and User Guide

Administrator Controls: Enabling LS5 for Users

Administrators can enable the new interface for selected user roles:

Navigate to the Site Settings page
Go to Template Style
Click on Launch LS5 Transition Wizard
Select the user roles you wish to set to the LS5 interface
Click Apply Settings to implement the change

Once applied, designated users will automatically see LegalServer in the new LS5 interface upon their next login.

For Individual Users: Switching Between Interfaces

To Return to the Classic Interface (LS4): At any time, users can switch back to the classic interface by:

Opening the user menu in the upper right-hand corner
Selecting Switch to LS4

To Switch to the New Interface (LS5): Users who have returned to the classic interface can easily switch back to LS5 by:

Locating the button next to their username at the top of the page
Clicking Switch to LS5

This flexibility allows users to choose their preferred interface during the transition period while becoming familiar with the new design.

Current Status: Features, Issues, and Updates

Features No Longer Supported

Snapshot New & Snapshot Top: Use FlowBlock directly on your profile instead
Side bar actions menus: Use the actions menu (with new keyboard enhancements) instead
Half-Width tab block: Use FlowBlock in your tab blocks instead
Long Tab & Action Menu Names: Long tab names on the main navigation bar will be truncated

Note: This list will grow over time. Please check back regularly for updates.

Known Issues

Instruction box scripts not currently functional
Listview in the Events tab of the calendar doesn't allow for filtering or bulk edits
Reports are currently displaying in a hybrid view between LS4 and LS5
Embedded reports pagination not working correctly
Embedded reports do not display filters even if Show Filters is selected. (LS-136677)
HUD Median Income block requires fixes
AGM processes need some additional love and attention
Case Alert Block currently doesn't format alerts, please use the case alert listview for the time being

Recently Resolved Issues

Timer display issues showing static pages rather than the currently running timer
Action buttons not launching expected actions after a slide-over has been triggered
Accessibility improvements addressing:
- Tab elements throwing A11Y errors
- Field labels being read twice by screen readers
Missing button to show filters on the calendar section front
Adverse parties displaying with incorrect formatting in flowblocks
Rocket Action Menu Icon missing its background and requiring non-alphanumeric characters (e.g., typing "reop" not displaying "re-open" as expected)
Form editor's background on disabled elements requiring adjustments

We're actively working to improve the LS5 interface. Please check back here and review our release notes regularly for the latest updates and improvements!

Frequently Asked Questions

Q: Do I need to switch to the new interface right away?

A: No, we will continue to support LS4 through the end of 2026.

Q: Will I need to relearn how to use the system?

A: No, all functionality remains the same. The changes are visual and navigational only.

Q: Why are you updating the interface?

A: To improve accessibility, align with modern design standards, and enhance the overall user experience.

Q: Will I lose any data when switching between interfaces?

A: No, all your data remains intact regardless of which interface you use.

Q: If I make a change to branch logic, forms, or process in LS4, will it show up in LS5?

A: Yes! You're making changes to the same system, these are just two different interfaces.

Q: If I make a change to branch logic, forms, or process in LS5, will it show up in LS4?

A: Yes! You're making changes to the same system, these are just two different interfaces.

Q: Do I need to switch all my users at once?

A: No, you can switch individual users, or switch them in bulk base on the user role using the template wizard.

Support Resources

If you have questions about the new interface, please file a ticket from your site or contact our support team at support@legalserver.org. If you email support directly, please indicate you are on the LS5 version. We welcome your feedback as you explore the refreshed design.