Playing Video Files in LegalServer

The "View Content" option in the File Manager or on a document profile page can play certain video files directly in your browser with no need to download them.

Note: A file extension of .mp4 alone does not mean the file will be playable.

Video Playback Support Summary

  • Supported Format: Standard MP4 container (video/mp4) encoded with H.264 (AVC) video and AAC audio.
  • How It Works: LegalServer does not perform server-side transcoding; files are played directly by your browser using HTML5 <video>.
  • Unsupported Formats: Containers like MPEG-TS (.ts, video/MP2T), MKV, AVI, or proprietary bodycam formats (even if renamed to .mp4).

Optionally Convert Before Uploading

To play directly in the browser, convert the file to MP4 (H.264 + AAC) before uploading. Here are 3 free alternatives (there are dozens more):

  • VLC:
    • https://www.videolan.org/
    • The Swiss Army knife of video playback and converting.
    • Go to Media > Convert / Save > select the file > choose profile "Video - H.264 + MP3 (MP4)".
  • HandBrake:
  • ffmpeg:
    • Command line interface.
    • Many GUI programs are just pretty frontends to ffmpeg.
    • Fast remux (since streams are already H.264/AAC)
      • ffmpeg -i input.mp4 -c copy -movflags +faststart output.mp4
    • Full transcode
      • ffmpeg -i input.file -c:v libx264 -c:a aac -movflags +faststart output.mp4

Reference Links

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