Automated Case Summary

Use AI to generate a summary of a case.


Cost: TBD. This feature is in Beta Testing.


Requirements: Must have already set up an Open AI Key for your site.


Example:

Example Generated Summary of a test case.

Site Administrator Set Up:

Add the Automated Case Summary Block to the back end of the case profile.

Picture of the Automated Case Summary Block on the back end of the Case Profile.

When Generating the summary, the block will look at the following system fields:

  • Legal Problem Category
  • Legal Problem Code
  • Case Status
  • Current Level of Service
  • Case Notes:
    • Date, Type, Subject, User, Body
    • Identify the specific note types the AI should consider when generating the summary.
    • Identify the number of recent notes to include when generating the summary.

See the generated summary on the Case Profile:

Example Generated Summary of a test case.

See Also:

Content Viewer

Magic Notes

Automated Intake

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