2026-09-09 Release Notes

News

Welcome these nice folks as they begin their onboarding journeys of wonder and discovery:

Changes

👉 👉 Effective 2026-09-10 for demo sites, then 2026-09-18 for live sites. 👈 👈

🧙 API mavens should review the always-informative, interesting, and ever-changing API Changelog.

☎️ LS-137447: You enjoy having SMS Preset Messages, but wish you could set some unused ones to inactive instead of adding "DO NOT USE" to the text. Some wishes do come true.

🦻 👀 LS-142084: Additional accessibility improvements for online intake forms.

📜 LS-144157: The new-ish Primary Table column in your report list views should not display Bundle for Case Data reports. We can't mass update existing errant values, but newly created reports will display the correct Primary Table, and if you edit an existing report and save it, it will as well.

🆗 LS-146929: Adding household members and opposing parties to an online intake works, but the buttons could use some alignment adjustments. We'll balance the wheels while we've got it up on the rack.

🖨️ LS-148769: The ability to create PDFs on verify time pages offered by Advanced Grants Management and Electronic Verification of Time is nice. Unless the Totals section you so very much want is not included. We will include the Totals always and forever.

🌎 LS-148970: Your carefully constructed translations of "Monthly Amount" and "Annual Amount" will be applied to the Income list view header labels.

📧 LS-148856: Reminder emails on classic reminders are working, but don't include a To header, and add the attendees/users as Bcc recipients, increasing the risk of getting quarantined or tagged as spam. We've stopped that and are constructing the emails the same way we do with Enhanced Reminders.

👩‍🔬 LS-148997: We're removing the friction of needing to contact support to get Formula Fields enabled by making the feature available everywhere all at once forever.

🖌️ LS-149022: The system translations page has needed a new coat of paint for a while. We hope you like what we've done.

🔗 LS-149024: Working on system translations should not require manually entering a URL. But it does. Admin page discoverability is on the way.

🚒 🧑‍🚒 LS-148905: The Okta Single Sign On integration was failing on demo sites. Fixed pushed out on 2026-09-03 at 3:16 PM Eastern. Live sites were not, and shall not be, affected.

🚒 🧑‍🚒 LS-148953: The Azure Single Sign On integration was failing on demo sites. Fixed pushed out on 2026-09-09 at 1:23 AM Eastern. Live sites were not, and shall not be, affected.

🚒 🧑‍🚒 LS-149081: Online intake links stopped working and external forms couldn't be sent on 2026-09-08 when our URL shortener that generates the "survey.legal" links stopped working. Fully resolved on 2026-09-08 by 5:30 PM Eastern.

LS5 Interface

🙈 LS-145166: Pro Bono timeslip on a case offers all current pro bono users in LS5, not just the ones assigned to the case with an option to select non-assigned users. LS4 parity will be achieved.

📜 LS-148031: Embedded report bar graphs and charts on first tab in a row do not load data on page load in LS5. But they will.

⏱️ LS-148399: Loading Workflows in LS5 takes 6x longer than LS4. Get your stopwatch ready.

🖱️ LS-148401: Various selectors (Workflow Step, Action on a pending case transfer, others?) can make the page jump-y/scroll-y in LS5, making it difficult to select an option. Stability being added.

📃 LS-148466: The Email PDF of Profile block sends blank PDFs in LS5. LS4 parity will be achieved.

🌎 LS-148753: Process Language block does not work in LS5. But it will.

🧑‍🔧 LS-148841: Multiple updates to make LS5 and Guided Navigation play nice. Highlights include county field handling and multi-select lookups as toggle fields in branch logic blocks.

🌎 LS-149003: LS5 doesn't honor translations. But it will.

🧪 LS-149017: Focus group testers say online intake and external forms using the "Ls5" (sic) External Form Theme look 82.3% better after this round of updates.

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